Join Our
Amazing Team
at MakBPO

• Assign accurate ICD-10-CM, CPT, and HCPCS Level II codes for inpatient, outpatient, and professional services

• Audit EHRs and claims for coding compliance and documentation quality

• Help design and implement coding rulesets and clinical logic

• Review payer guidelines and keep the internal codebase updated

• Work closely with billing and revenue cycle teams to resolve denials and reduce rework

• Provide insight into code selection, modifiers, and NCCI edits

• Certified Professional Coder (CPC), CCS, CCA certification

• 3+ years of hands-on coding experience (ICD-10-CM, CPT, HCPCS)

• Familiarity with EHR systems (Epic, Cerner, Athenahealth, Allscripts etc.)

• Claims management software and encounter documentation experience

• Basic computer and Microsoft Office skills

• Strong attention to detail and love for accuracy

• Strong understanding of anatomy, physiology, and medical terminology

• Confidentiality and HIPAA compliance knowledge

• Ability to read and interpret clinical documentation

• Submit electronic and paper claims accurately and promptly

• Review and appeal unpaid or denied claims

• Verify patient insurance eligibility and benefits

• Post payments and manage account adjustments

• Communicate with insurance companies and healthcare providers

• Maintain patient confidentiality and HIPAA compliance at all times

• 3+ years of medical billing experience (preferred)

• Experience with billing software systems

• Strong attention to detail and organization

• Excellent communication and problem-solving skills

• Schedule, reschedule, and confirm patient appointments

• Coordinate provider calendars, availability, and referrals

• Answer phones, emails, and portal messages in a timely manner

• Verify patient information and insurance details prior to appointments

• Follow scheduling protocols for different specialties and procedures

• Provide exceptional customer service to patients, families, and staff

• Work closely with clinical and billing teams to optimize workflow

• 2+ years in a healthcare or front office setting (preferred)

• Familiarity with EHR systems

• Strong verbal and written communication skills

• Professional, courteous, and patient-focused demeanor

• Ability to multitask in a fast-paced environment